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Incidents SiteConnect Web Portal SSSP Management

Investigating Incidents

Adding the details

Step 1 – Click on the ‘Incidents’ tab on the left hand side.

Step 2 – Click on ‘Manage’ on an existing incident with the status ‘In Progress’

Step 3 – Click on the ‘Details’ tab located on the top of the page.

Step 4 – This will open the ‘Potential Risk Assessment’ form.

Step 5 – ‘Likelihood’ Field: In this field you are required to assess the likelihood of the incident ranging from ‘Very Unlikely to Happen’ to “Very Likely to Happen”.

Step 6 – ‘What Happened Before the Accident?’ Field: In this field you are required to explain in the text box what happened prior to the accident.

Step 7 – ‘How did the Accident Occur?’ Field: In this field you are required to to explain in the text box below how the accident occurred.

Step 8 – ‘What Happened After the Accident?’ Field: In this field you are required to explain in the text box below the consequences of the accident.

Step 9 – ‘Actual Risk Assessment’ Field: In this field you are required to asses the ‘Actual’

Step 10 – Click ‘Save’ after finishing.

Adding the Causes

Step 1 – Click the ‘Causes’ tab next to the ‘Details’ tab.

Step 2 – Click ‘Add Cause’, which will then open the ‘Incident Cause Form’

Step 3 – ‘Cause’ Field: In this field you are required to explain what was the cause of the incident.

Step 4 – ‘Type’ Field: In this field you are required to choose from a drop down box if its was ‘Primary’ or ‘Secondary’ that caused the incident.

Step 5 – ‘Corrective Action‘ Field(s): In the following field, you are required to explain what the best corrective action(s) to take would be to ensure that the incident is taken cared of. Additionally, you are required to assign a person to perform the corrective action(s).

Step 6 – ‘Description’ Field: In the following field, you are required to create a description on how you would perform these corrective actions.

Step 7 – Click ‘Save’ after finishing.

Adding the Witness Statements

Step 1 – Click the ‘Witnesses’ tab next to the ‘Causes’ tab.

Step 2 – Click ‘Add Witnesses’, which will then open the ‘Incident Witness Form’.

Step 3 – ‘Witness Full Name’ Field: In this field you are required to enter the Witness’s full name.

Step 4 – ‘Company Name’ Field: In this field you can add the company that the witness is associated with.

Step 5 – ‘Email’ Field: In this field you can add the witness’s email as a contact reference.

Step 6 – ‘Phone Number’ Field: In this field you can add the witness’s phone number as a contact reference.

Step 7 – ‘Statement’ Field: In this text box, you are required to add a statement from the witness.

Step 8 – Click ‘Save’ after finishing.

Adding Notes

Step 1 – Additionally you can add notes if needed in the ‘Notes’ tab next to the ‘Witnesses’ tab.

Step 2 – Click ‘Add Note’ on the top left field of which will open the ‘Incident Note Form’.

Step 3 – ‘Value’ Field: In this field you can add any extra notes or details regarding the incident

Step 4 – Click ‘Save’ after finishing.

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